Our servers are housed locally, literally several metres from our Gold Coast office, meaning we are in the best position to provide you with quick support when you need it most.
If you are a Gold Coast customer, GCHost is simply a local call away, and from anywhere in Australia we will be reachable any time in your normal business hours.
We at GCHost pride ourselves on providing top quality service to our customers through:
- Free telephone support during normal Queensland (Australia) business hours.
- Free web based support through our support ticketing system
- Free local call and drop in support for our Gold Coast customers during normal Queensland (Australia) business hours.
If you would like to contact us to enquire about our services, provide suggestions or for support matters, please go to our Contact Us page.
For web based support, please log in to our support ticketing system.
Our servers are housed on site in the Network Operations Centre, a state of the art server facility with the latest in UPS (Uninterruptible Power Supply) and firewall protection, and a number of redundant high speed internet connections, so your site is always up and running.
We at GCHost pride ourselves on offering more storage space than many of our competitiors. With the ability to increase your allocated website space at any time, we ensure that you always have the resources to meet your customers' needs.
Your website will be delivered with lightning speed to your customers via our high speed 1Mbps connection. To compliment this, we provide you with ample data transfer to ensure you always have enough.
Remember if you ever need more data transfer to meet your clients needs, you can upgrade your plan at any time.
Different from other web hosts, when you register with GCHost, one payment will cover your web, email and domain hosting.
GCHost will ensure your files are safe with automated daily backups to an offsite server, so even in the event of an explosion or fire, your files are safe.
GCHost provides great value Australian hosting packages, which are competitive both in price and features.